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Turn your franchise into a global brand

It's not just the Subway®s and the Jani-Kings of the world that have achieved international networks through franchising, a huge range of retailers, food concepts, business services providers and more have utilised international franchising to enter new markets. TheFranchisor quizzes international Franchise Consultant Tony Urwin on how to go about taking your brand into the worldwide marketplace.

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Tony Urwin holds an MBA from the University of Strathclyde. He developed and implemented a national franchise network for Clarks Shoes and managed the roll out of the Disney retail operation in the Middle East. Since establishing FDS Northern in 1999, he has helped many of the North's own businesses to realise their franchising ambitions, and to become the strong brands they are today.

Tony has three decades of franchising experience, a third of which has been gained in the North West as the Manchester-based owner of FDS North. An Affiliate of the British Franchise Association, Tony regularly speaks on franchising issues at regional events, and writes a regular column in The Franchise Magazine.
 
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Tony Urwin (far left) with the FDS International Consultancy team at the Institute of Directors in London
 
For more information about FDS and its International Consultancy programmes, visit www.fdsfranchise.com or email Tony Urwin.
 
Q. How will a franchisor know when they are ready to expand internationally?
TU:
There are two types of franchisors that want to expand abroad. The first are franchisors that have established successful franchises in the UK and want to move internationally. The second are franchisors who do not want to work in the UK and instead want to start off as an international franchise.

Q. Once a franchisor has decided to expand internationally, how should they prepare?
TU:
It takes a great deal of planning to start franchising internationally. Ideally a franchisor will have everything in place first. A franchisor will need to prepare a Master Franchise Manual and an International Franchise Agreement. A FDS Consultant will be able to help a franchisor get everything that they need in place.

Q. A franchisor will need to decide which countries they want to franchise in. How should they decide which are the best ones to target?
TU:
Usually the best countries to target are the ones that can be got to easily. For example a country that can be got to and from using a low cost airline is a much quicker and affordable country to target than, say, starting with New Zealand. I would advice a franchisor to initially think about looking close to home.

Q. Once a franchisor has decided the country they want to target, how long does it usually take to launch their franchise there?
TU:
This can vary from franchise to franchise, however if a company already has a franchise system in place it takes about three months to prepare the documentation needed, such as a Master Franchise Agreement and the Master Franchise Manual.

Q. FDS International Consultants have assisted many franchisors in establishing their franchises abroad. When a franchisor first contacts you what service should they expect to receive?
TU:
FDS International Consultants provide a range of services. Amongst other things we review documents and deal with the preparation of a Master Franchise Manual. We will also contact an experienced franchise lawyer and we will help franchisors with establishing contacts in various countries.

Q. There is a wide variety of franchisors wanting to expand internationally. Are FDS International Consultants prepared to take on any client or are there restrictions?
TU:
We will be able to work with almost any franchisor as long as they are willing to listen and take advice, for example sometimes small changes need to be made to a franchise for it to successfully work abroad, so clients must be prepared to consider our suggestions.

Q. Expanding a franchise internationally involves a lot of time and effort. Will a franchisor need to get other professional advisors on board?
TU:
If any extra advisors are needed the consultant will be able to arrange this. A usual team will consist of a franchisor, a franchise consultant and a franchise lawyer - the franchise consultant will know of a franchise lawyer with experience to assist.

Q. What can a franchise ultimately achieve through FDS International Consultancy?
TU:
It should lead to the franchise expanding its brand internationally. From an international expansion a franchisor will be able to increase their distribution and worldwide network. Although the franchisor should increase their profits there have been many franchises that have gone international and have not profited, although we will use our experience to help franchisors try and prevent this.
This is a Franchisor Guidance article, have you read the following articles in this category?
- All Franchisor Guidance Articles (1)
This article appeared on page 20 of the April 2010 edition of The Franchisor
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